• Share your tips on local spots and services that makes the Coffs Coast special!
• Assist guests in planning memorable holidays by delivering exceptional customer service.
• Fixed Term Part Time position

About the role

If you love helping people plan their perfect getaway, sharing local tips on fun activities, family-friendly eateries, and being the warm welcome that kicks off someone's holiday, this could be a great opportunity for you! As a Reservationist across our four stunning Coffs Coast Holiday Parks, you'll deliver top-tier customer service, manage bookings, payments, and keep our retail spaces running smoothly. Every day brings new faces, new stories, and the chance to make someone's stay unforgettable. Come join a team where your local knowledge and friendly vibe will be greatly valued.

Please refer to the Position Description for a more detailed understanding of the role.

About you

You're a confident communicator with a knack for making people feel welcome whether that be face-to-face, over the phone, or on email. With over three years of experience in customer service or a related field, you know how to keep things running smoothly in busy environments. You'll be comfortable handling transactions, balancing accounts, and navigating booking systems with ease. You will be tech - savvy and detail-oriented, and bring strong computer and keyboarding skills, along with a genuine passion for helping others enjoy their holiday to the fullest.

What's on offer?

• Hourly rate starting from $34.71 + 12% superannuation
• Fixed Part time Time -from 10 - 35 hours / week
• Numerous benefits as outlined here!

About us

The City of Coffs Harbour strives to ensure the community and visitors can enjoy and grow the City's opportunities. We empower our people to innovate and work collaboratively with accountability and respect at the core of our approach. This is an excellent opportunity to be a part of a dynamic organisation and a thriving community in one of NSW's most beautiful regions. Check out the benefits of living on the Coffs Coast

Want to chat?

Please reach out to Jaimee Bunyan, Administration Manager - Holiday Parks on jaimee.bunyan@chcc.nsw.gov.au or via phone 0498 696 855 to discuss the role in more detail.

If you have any queries around or require specific assistance or adjustments with any aspect of the application/recruitment process, please reach out to our Talent Acquisition Team via email at recruitment@chcc.nsw.gov.au

Want to apply?

The application process and further details, including the Position Description, can be found below.

Applications are to be submitted by 9pm (AEST, NSW) on the advertised closing date.

The City of Coffs Harbour is dedicated to fostering an inclusive and respectful workplace based on the principles of employment equity and diversity. We actively encourage applications from individuals from diverse backgrounds, regardless of race, religion, nationality, gender, sexual orientation, age, veteran or disability status.